Employee Engagement Survey

Question: Write an essay onEmployee Engagement Survey. Answer: Employee Engagement Survey Employee engagement surveys are the tools used in the healthcare organizations to provide insights on the feelings of the employees towards the workplace environment, leaders and the organization. The management should stress on these surveys for understanding the strength and weakness of the organization, as viewed by the employees and respond accordingly. This assignment deals with the employee engagement survey of Metro Dental Services and interprets the survey results from the point of view of the manager. Organizational Analysis From the total score of the survey report, it can be said that 68% of employees believe that the organization is favorable and 26.2% of the employees think that it is unfavorable and needs improvement with a no answer from 5.8% of the employees, conducted on the employee strength of 112. From the category rank report, seven categories have been identified for the survey where employee feedback was collected and analyzed for the interpretation. The categories working conditions, cost and quality orientation, training, empowerment and teamwork had a score of above 75%. Whereas, identification with the company and work demands had a score below 75%. According to the survey interpretations, scores of above 70 indicates high morale and engagement and requires celebration whereas scores of 60 and above indicate a healthy workplace and is indicative of acceptable to good levels of morale and engagement. From the rank report, it can be said the areas of identification with the company and wo rk demands requires improvement to leverage them to the levels of celebration, like the other categories that are the strengths of the organization. The working conditions of the Metro Dental Services have been found to be above 75%. This states that the conditions for working for the nurses, physicians and other staff members are appreciable with agreeable conditions of amenities, noise and stress levels, physical environment and degree of danger or safety. Working conditions are considered as the core of the employment relationships and paid work, where the organization excels successfully (Spanjol, Tam Tam, 2016). Cost and quality orientation of the organization was also above 75% that is an excellent score in terms of business environment. This indicates that the organization focuses on the quality management aspects with considerable expenditure on the employees for their welfare and safety (Goetsch Davis, 2014). Training, empowerment and teamwork manage to score above 75% and are of significant importance, as they constitute the strength of the organization. In a fast paced and ever changing corporate world, training is an indispensable function. Empowerment of the employees is essential for the cultural transformation, behavior change and talent development of the employees (Khanna Gupta, 2016). Teamwork is essential for increasing performance, company culture and employee unity. Plans for Improvement For Metro Dental Services, none of the categories were found to score below 50 to indicate significant employee issues. However, the areas of identification with the company and work demands were found to have scored slightly below 75% and are recognized as the areas of improvement of the organization, to make them at par with the other categories of celebration. Identification with the organization explains how the view of the employee overlaps with his perception of the organization. This is tested psychologically by asking the employees about their agreement level with statement pairs about themselves and their companies (Mowday, Porter Steers, 2013). Organizational identification has been found to be related directly to the employee performance and related indirectly with the organizational performance and customer evaluation. Therefore, the plan to improve this area of weakness is to improve the performance of the employees by psychologically enhancing their feeling of attachment with the organization and increase their sense of belonging. They should be imparted the perception that their performance is recognized by the organization and should be awarded rewards and recognitions for commendable achievements (Rummler Brache, 2012). This would, in turn, improve the organizational performance and evaluations of the customers as well. Work demands are the source of the stress that is work related. The employees of Metro Dental Services are quite satisfied with their organizational work demands, however, it has achieved the lowest rank among all the categories of employee satisfaction and needed to improve the benchmark. The plan for improving work demands includes providing the employees with the opportunity for determining the order and pace of the task and rotation of the task requiring extensive mental stress (Dewa, Nieuwenhuijsen Sluiter, 2016). Training on the management of the difficult situation can also serve to manage the difficult situations. Encourage the employees to take regular breaks from work and promoting a healthy balance between work and life. This would improve the work demands of the organization and would improve the employee engagement. Plan for the celebration of the strengths of the organization includes the workplace celebrations either in the form of rewards or recognition for the employees. The employees are benefited in order to motivate them to maintain the strengths and improve the weaknesses of the organization. References Dewa, C. S., Nieuwenhuijsen, K., Sluiter, J. K. (2016). 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